Last Updated: January 15, 2024

General Disclaimer

The information provided on this website and through our plumbing services is for general informational purposes only. While Plumbing Thornton & Drain Clean Expert strives to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on this website.

Professional Service Limitations

Our plumbing services are provided by licensed professionals in accordance with Colorado state regulations and local building codes. However, certain limitations apply:

  • Pre-existing conditions may not be immediately apparent and may require additional work
  • Some plumbing issues may require permits or inspections by local authorities
  • Access limitations may affect our ability to complete certain repairs
  • Environmental factors beyond our control may impact service delivery

Emergency Service Disclaimer

While we strive to provide 30-minute emergency response times, actual response times may vary based on:

  • Weather conditions and road accessibility
  • Current service demand and technician availability
  • Location within our service area
  • Nature and complexity of the emergency

Emergency services are prioritized based on safety concerns and potential property damage. We reserve the right to determine what constitutes a plumbing emergency.

Estimate and Pricing Disclaimer

All estimates are provided based on initial assessment and may be subject to change if additional issues are discovered during service. Final pricing will be communicated and approved before proceeding with any work beyond the initial assessment.

Property and Liability Disclaimer

While we take every precaution to protect your property during service calls, Plumbing Thornton & Drain Clean Expert is not responsible for:

  • Damage to landscaping, flooring, or walls that may be necessary to access plumbing systems
  • Pre-existing damage that becomes apparent during repairs
  • Issues arising from previous work performed by other contractors
  • Damage resulting from customer negligence or failure to follow maintenance recommendations

Warranty Disclaimer

Our warranties cover workmanship and materials as specified in our Terms and Conditions. Warranties do not cover:

  • Normal wear and tear
  • Damage from misuse or neglect
  • Issues caused by external factors (freezing, power outages, etc.)
  • Modifications made by other parties after our service

Third-Party Products and Services

We may recommend or install products manufactured by third parties. While we stand behind our installation work, manufacturer warranties apply to the products themselves. We are not responsible for product defects or recalls.

Environmental and Health Considerations

Some plumbing work may involve exposure to potentially hazardous materials such as asbestos, lead, or mold. If such materials are encountered, work may need to be suspended pending proper remediation by qualified specialists.

Code Compliance

All work is performed to meet current Colorado plumbing codes and local regulations. However, existing plumbing systems may not meet current codes, and bringing systems up to current standards may require additional work and expense.

Website Information Disclaimer

Information on our website is provided for general guidance only and should not be considered professional advice for specific situations. For accurate assessment of your plumbing needs, please contact us for a professional consultation.

Service Area Limitations

Our primary service area is Thornton, CO and immediate surrounding communities. Service outside our primary area may be subject to additional charges and extended response times.

Contact Information

If you have questions about this disclaimer or need clarification about our services, please contact us:

Modifications

This disclaimer may be updated from time to time to reflect changes in our services, legal requirements, or industry standards. Updated versions will be posted on our website with a new effective date.